Bill Fox of 5 Minutes to Process Improvement Success recently interviewed me about some of the agile coaching I've been doing with product teams. You can find the interview here, it starts on page 77.

From the interview: 

Up front we say, “We're going to drop a big rock in your pond and it’s going to have a lot of ripple effects. With each one of those ripples, we're going to have to make a tweak or process change, and that’s going to take time.” We typically sell it with the idea that we're going to come in and make a big impact day one, but you're going to be fine-tuning these changes over a three to four-month period. It still takes time, just like any other process improvement.

Some time ago I met with another tester here in Indy to provide advice on performance testing. A while ago I published some articles on the notes from that meeting, and a couple months ago I published some scans of my notes from the discussion.

I don't see many examples of notes, so I thought I'd link to them here as well:

• The first page was an interactive attempt to understand the problem.

• The second page was an attempt to understand the goals of the performance testing.



• The third page was an attempt to document the initial usage model.



• The fourth page was an attempt to illustrate how I would approach organizing my work and how to present results to the various stakeholders.



• The fifth page was a description of a performance degradation curve and how to use it.