Interview with Bill Fox

Bill Fox of 5 Minutes to Process Improvement Success recently interviewed me about some of the agile coaching I've been doing with product teams. You can find the interview here, it starts on page 77.

From the interview: 

Up front we say, “We're going to drop a big rock in your pond and it’s going to have a lot of ripple effects. With each one of those ripples, we're going to have to make a tweak or process change, and that’s going to take time.” We typically sell it with the idea that we're going to come in and make a big impact day one, but you're going to be fine-tuning these changes over a three to four-month period. It still takes time, just like any other process improvement.